These Terms & Conditions govern your use of the boostpay99 platform. Please read them carefully before registering an account or placing any wager. By accessing our services, you agree to be bound by these terms in full.
Welcome to boostpay99 (hereinafter referred to as "the Platform", "we", "us", or "our"). boostpay99 is an online casino and sports betting platform accessible at boostpay99.cam, operated for and primarily serving players based in Malaysia and other permitted jurisdictions.
These Terms and Conditions (the "Terms") constitute a legally binding agreement between you (the "User", "Player", or "you") and boostpay99. These Terms apply to your use of all services, features, content, games, promotions, and functionality available on or through the Platform, whether accessed via desktop, mobile browser, or any other supported device.
By creating an account, accessing the Platform, making a deposit, placing a wager, or otherwise using any part of the boostpay99 service, you confirm that you have read, understood, and unconditionally agree to be bound by these Terms, together with our Privacy Policy and our Responsible Gambling Policy, all of which are incorporated herein by reference.
If you do not agree to these Terms, you must immediately cease use of the Platform and must not attempt to register an account or access any service provided by boostpay99.
For the purposes of these Terms, the following definitions apply:
You are only permitted to register and maintain an Account on the boostpay99 Platform if you satisfy all of the following eligibility criteria at the time of registration and on a continuing basis throughout your use of the Platform:
boostpay99 reserves the right to request proof of age and identity at any time. Where a User is found to be under 21 years of age, the Account will be immediately closed, all Bonus Funds will be forfeited, and any winnings derived from gameplay during the period of underage access may be withheld pending investigation.
To access the full features of the boostpay99 Platform, including making deposits and placing wagers, you must register a single Account. During registration, you are required to provide accurate, current, and complete information including your full legal name, date of birth, email address, and a contact number.
Each individual may hold only one registered Account. Opening duplicate accounts — whether using the same or different personal details — is a material breach of these Terms. boostpay99 employs automated detection tools to identify duplicate registrations. Any secondary account identified will be closed, and Balances may be voided at boostpay99's discretion.
You are solely responsible for maintaining the confidentiality of your account credentials. You must not disclose your password to any third party. boostpay99 will never ask for your password via live chat, email, or any other communication channel. You agree to notify us immediately at [email protected] if you suspect unauthorised access to your Account.
Before your first withdrawal, you are required to complete KYC verification by submitting a valid Malaysian identity document (MyKad, driver's licence, or passport), a recent proof of address (utility bill dated within the past three months), and a selfie photograph holding your identity document. Failure to complete KYC verification will result in withdrawal requests being placed on hold until verification is satisfactorily completed.
KYC is a one-time process. Once your Account is verified, subsequent withdrawals proceed without additional document submission unless our compliance team identifies a specific reason for re-verification.
boostpay99 accepts deposits via the following Malaysian payment channels: Maybank2u, CIMB Clicks, Public Bank Online Banking, Hong Leong Connect, Touch 'n Go eWallet, Boost eWallet, GrabPay, DuitNow, and FPX. All deposits are processed in Malaysian Ringgit (MYR).
The minimum deposit amount is RM30 per transaction. The maximum deposit per transaction is RM30,000. boostpay99 reserves the right to apply additional account-level deposit limits, particularly where a User has activated responsible gambling tools such as deposit limits or cool-off periods.
Deposits made via e-wallet (Touch 'n Go eWallet, Boost, GrabPay) and DuitNow are credited instantly. Deposits made via FPX bank transfer are typically credited within 5 to 15 minutes. boostpay99 does not impose deposit transaction fees on standard payment methods; however, your bank or e-wallet provider may apply their own charges.
All funds deposited must originate from a payment account registered in your own legal name. Deposits from third-party accounts — including those of family members — are strictly prohibited. Deposits identified as originating from third-party sources will be refunded to the source account and any associated gameplay may be void.
boostpay99 does not accept cash deposits, cryptocurrency payments, or any payment method not listed within the Platform's official Deposit section. Payments sent through unofficial channels will not be credited to your Account.
Withdrawal requests may only be submitted to a payment method that (a) is registered in your own legal name and (b) was previously used to make a deposit into your Account, unless otherwise approved by our compliance team. The minimum withdrawal amount is RM50 per transaction.
Withdrawals to e-wallets (Touch 'n Go eWallet, Boost, GrabPay) and DuitNow are typically processed within 5 to 30 minutes of approval. Withdrawals to bank accounts (Maybank, CIMB, Public Bank, Hong Leong) may take longer depending on the receiving bank's internal processing window. boostpay99 aims to approve all verified withdrawal requests within the same business day.
boostpay99 reserves the right to request additional documentation before processing any withdrawal, including but not limited to bank statements, source of funds declarations, or enhanced identity verification. This is a compliance measure under our anti-money-laundering obligations and is not a discretionary delay tactic.
boostpay99 offers a range of promotional bonuses including welcome bonuses, reload bonuses, cashback offers, birthday bonuses (up to MYR 2,688 for VIP-tier players), and the Refer A Friend programme. All bonuses are subject to the specific terms stated in the applicable promotion page, and the following general conditions.
All Bonus Funds are subject to wagering requirements before they may be withdrawn. The applicable multiplier for each bonus is specified at the time the bonus is offered. Wagering requirements must be met within the stated validity period; unused or incomplete bonus balances will expire at the end of that period.
boostpay99 actively monitors for bonus abuse, including but not limited to: opening multiple accounts to claim bonuses multiple times, placing contradictory bets across accounts or alongside other players to hedge bonus wagering requirements, and using automated tools to place wagers. Any Account found to be engaging in bonus abuse will have Bonus Funds voided and may be permanently suspended.
boostpay99 reserves the right to modify, suspend, or permanently discontinue any promotion at any time with reasonable prior notice where practicable. Modifications to a promotion's terms will not retroactively affect Bonus Funds already credited to a User's Account under the original terms.
The Refer A Friend programme pays MYR 38 to the referring player and MYR 18 to the new player upon the referred player's first qualifying deposit. There is no cap on the number of eligible referrals per account. Referral bonuses are subject to standard wagering requirements.
All wagers placed on the boostpay99 Platform are subject to the specific rules of the game or sports market selected. In addition, the following general betting rules apply across all products.
Once confirmed, a bet or wager cannot be amended, cancelled, or voided by the player. It is your responsibility to verify all bet details — including stake amount, selection, odds, and market type — before confirmation. boostpay99 will not accept claims for reversal based on player error after confirmation.
In the event that a game result, sporting outcome, odds display, or payout figure is affected by a technical error, data feed error, or manifest pricing mistake ("palpable error"), boostpay99 reserves the right to void affected bets and return stakes. This applies regardless of whether the error benefited or disadvantaged the player.
Minimum and maximum stake amounts vary by game and market type and are displayed within each game or betting interface. boostpay99 reserves the right to apply individual account-level stake limits where unusual or suspicious betting patterns are detected.
All casino games operate on certified Random Number Generator (RNG) systems that are independently audited for fairness. Return-to-Player (RTP) percentages for all slot titles are disclosed within the game's information panel. Live dealer games are streamed in real time from licensed studio environments subject to their own regulatory oversight.
The following conduct is strictly prohibited on the boostpay99 Platform. Engaging in any of the following may result in immediate Account suspension, permanent closure, forfeiture of Balance and Bonus Funds, and reporting to relevant authorities where legally required:
All content on the boostpay99 Platform — including but not limited to the boostpay99 brand name, logo, website design, user interface elements, graphics, text, game assets, promotional materials, and software — is the proprietary intellectual property of boostpay99 or its licensed content providers, and is protected under applicable intellectual property law.
Users are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial gaming purposes in accordance with these Terms. This licence does not extend to any reproduction, distribution, modification, public display, reverse engineering, or creation of derivative works from any Platform content.
Game content provided by our partner studios remains the intellectual property of those studios. boostpay99 makes no ownership claim over third-party game content and displays it under licence agreements with the respective rights holders.
boostpay99 is firmly committed to promoting responsible gambling practices. We believe that gambling should be a form of entertainment, and we recognise that for some individuals it can become problematic. The following responsible gambling tools are available to all registered Users.
For further guidance on responsible gambling, please visit our dedicated Responsible Gambling page. boostpay99 is strictly for players aged 21 and above. If you believe you may have a gambling problem, please seek help immediately.
Support resources are available in Malaysia. If you or someone you know needs help with gambling-related issues, please reach out to appropriate support services. Gambling should never be used as a means of resolving financial difficulties.
To the fullest extent permitted by applicable law, boostpay99 and its officers, directors, employees, contractors, and partners shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from your use of the Platform, including but not limited to:
Nothing in these Terms shall operate to exclude or limit boostpay99's liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
The Platform is provided on an "as is" and "as available" basis. boostpay99 makes no representations or warranties of any kind, express or implied, as to the continuous availability, accuracy, or fitness for purpose of the Platform or its content.
You may request to close your Account at any time by contacting our support team via live chat. Upon a voluntary closure request, boostpay99 will process any remaining verified real-money Balance as a withdrawal to your registered payment method within the standard processing timeframe, provided all KYC and compliance conditions are met.
boostpay99 reserves the right to suspend, restrict, or permanently close any Account at its sole discretion, with or without prior notice, in the following circumstances:
Where an Account is closed by boostpay99 for cause, any real-money Balance remaining may be withheld pending investigation. boostpay99 will communicate the outcome of any investigation and the treatment of withheld funds within a reasonable timeframe.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction under which boostpay99 is licensed and operates. Any disputes arising out of or in connection with these Terms or your use of the Platform shall in the first instance be referred to boostpay99's internal dispute resolution process.
To raise a dispute or complaint, please contact our support team via live chat or email at [email protected]. Please provide your Account username, the nature of the dispute, relevant transaction references, and any supporting documentation. boostpay99 will acknowledge all formal complaints within 48 hours and aim to provide a final written response within 14 calendar days.
If you are not satisfied with boostpay99's resolution of your complaint, you may escalate the matter to the relevant licensing authority or alternative dispute resolution body applicable under our operating licence. Details of the applicable escalation body are available upon request from our support team.
boostpay99 reserves the right to amend, update, or replace these Terms at any time. Where changes are material — for example, changes affecting User rights, withdrawal conditions, or eligibility requirements — boostpay99 will provide reasonable advance notice via a prominent notice displayed on the Platform or via email to the address registered on your Account.
Non-material amendments (such as typographical corrections, clarifications that do not alter the substance of existing obligations, or updates to reflect minor operational changes) may take effect immediately without prior notification.
Your continued use of the Platform after any amendment becomes effective constitutes your acceptance of the revised Terms. The date of the most recent revision is displayed at the top of this page. We encourage you to review these Terms periodically to remain informed of your rights and obligations.
To ensure you are always viewing the current version of these Terms, please check the "Last updated" date at the top of this page. Archived versions of previous Terms are available upon written request.
If you have any questions, concerns, or requests relating to these Terms and Conditions, please contact the boostpay99 support team through the following channels:
For matters relating to responsible gambling, data privacy, or self-exclusion requests, please refer to our Responsible Gambling page and our Privacy Policy respectively for dedicated contact and process guidance.
When contacting us regarding a specific Account or transaction, please include your registered username, Account email address, and any relevant transaction reference numbers to help us assist you more efficiently.
These Terms exist to protect both you and the integrity of the Platform. Here is a plain-English summary of the key protections you have as a boostpay99 player.
Your real-money Balance is held in segregated accounts, separate from boostpay99's operational funds. Your deposits are protected and accessible for withdrawal upon meeting standard verification conditions.
All wagering requirements, expiry dates, and game contribution rates for bonuses are disclosed upfront. No hidden conditions — what you see in the promotion description is the full picture.
KYC is a one-time process. Once your Account is verified, you won't be asked to re-submit documents for routine withdrawals. Identity data is processed in strict accordance with our Privacy Policy.
You have the right to raise a formal complaint with our team via live chat or email. We commit to acknowledging all formal complaints within 48 hours and resolving them within 14 calendar days.
Deposit limits, session reminders, cool-off periods, and self-exclusion tools are always available in your Account settings at no cost. You are in control of how you use the Platform.
Material changes to these Terms will be communicated in advance. You will never wake up to a surprise policy shift that affects your funds or withdrawal rights without prior notification.
Understanding the Terms & Conditions is the first step to a safe, enjoyable experience on boostpay99. Explore our full platform, check out the FAQ for quick answers, or review our Privacy Policy and Responsible Gambling commitments before you start.
21+ Only — Play Responsibly